The Government of Puerto Rico is developing an interagency coordination protocol meant to improve protection and response for vulnerable elderly citizens, Periódico La Perla reported on Oct 27.^[1] The report describes the effort as a coordination protocol across agencies, aimed at both protecting older residents and responding when they are at risk. It does not give a start date, the agencies involved, or how the protocol will reach families and caregivers. Those details are what a reader with an older parent in the house will want next: who to call, and when the plan takes effect.