The AAA overbilling grievance has organized - and the mayor says the credits don't go far enough

37,000 customers are getting 50% credits after water outages. A residents' group is collecting evidence for a possible class action, a Senate probe questions the billing law's enforcement, and San Juan's mayor is threatening court.

Rafael Ortiz Medina

Editor-in-Chief

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Governor Jenniffer González Colón announced in late September 50% credits on affected water bills for more than 37,000 AAA customers in San Juan, Carolina, Canóvanas and Loíza, covering documented service interruptions in 2025 and 2026.^[3]